Mission, Vision & Values

Our Mission

To be our community’s trusted healthcare partner, committed to the health and well-being of those we serve with compassion, quality, and excellence.

Our Vision

To deliver exceptional healthcare and to be the community’s preferred choice for quality care.

Our Values

At Penobscot Valley hospital, we hold the following core values:

  • Excellence: We pursue excellence in all aspects of care and service, striving to exceed expectations at every opportunity.
  • Patient-Centered Care: Our patients are at the heart of everything we do, ensuring their needs, comfort, and safety guide our decisions.
  • Integrity: We conduct ourselves with honesty and transparency, maintaining trust and accountability in all our actions.
  • Compassion: We care for every individual with empathy and respect, fostering a culture of kindness and understanding.
  • Quality: We provide the highest standard of healthcare through continuous improvement and innovation.

PVH Champions of Excellence

At Penobscot Valley Hospital, we believe that the strength of our care lies in the dedication and heart of our people. The PVH Champions of Excellence program celebrates individuals who have gone above and beyond in embracing our core values—Excellence, Patient-Centered Care, Integrity, Compassion, and Quality.

Each month, many of our employees are recognized by their peers, patients, and leaders for the meaningful ways they live out these values. From this group, one outstanding individual is selected as the winner of our monthly Champions of Excellence contest. These honorees exemplify what it means to be a part of the PVH family and inspire those around them to serve with purpose, kindness, and commitment.

Their contributions are a powerful reminder of the positive impact we can make—together—on the health and well-being of our community. If you would like to nominate a PVH employee as a Champion of Excellence, please fill out this form and submit it!

  • April’s Champion of Excellence Patricia Sponzo-Bechard is recognized for embodying the PVH value of Patient-Centered Care!
  • March’s Champion of ExcellenceStephanie Brett is recognized for embodying the PVH value of Quality!