Penobscot Valley Hospital (“PVH”) is notifying individuals of a data security incident that may have impacted their personal information. PVH takes the privacy and security of all information seriously and apologizes for any concern or inconvenience this incident may cause.
What Happened?
On January 28, 2026, PVH alerted to suspicious activity within its network. PVH immediately implemented its incident response protocols, took its network offline, and external cybersecurity experts were engaged to conduct an investigation to determine what occurred and whether any data may have been impacted. While the investigation is ongoing, the investigation to date has determined that an unauthorized individual gained access to some PVH systems which stored files that may have contained protected health information (“PHI”). PVH is in the process of reviewing files on systems that were impacted by this incident. –
What PVH is doing?
PVH has taken steps to prevent a similar incident from happening in the future. Since the incident, PVH deployed enhanced endpoint monitoring software, changed passwords, and implemented additional security controls. PVH also notified law enforcement. PVH has no evidence that any files potentially impacted by this incident have been misused, but PVH is posting this notice out of an abundance of caution.
Letters will be mailed to potentially impacted individuals once the review of the potentially impacted files has been completed. These letters will contain more information about the incident, complimentary credit monitoring and identity theft protection services, and steps individuals can take to protect themselves.
What You Can Do:
Individuals should review credit reports, bank account and other financial statements, and immediately contact their financial institution if they identify suspicious activity. PVH encourages you to remain vigilant against incidents of identity theft by reviewing bank accounts and other financial statements. You can also visit the Federal Trade Commission’s website for more information on protecting your identity at consumer.ftc.gov/identity-theft-and-online-security.
For More Information:
Individuals should contact 1-833-319-8871 Monday through Friday 8 am to 8 pm Eastern Time with any questions. Protecting the privacy and security of all information within PVH’s control is of the utmost importance to PVH, and we sincerely apologize for any concern this incident may cause.